Contact Us

Got a question about one of our reviews, spotted something that looks out of date, or just want to flag an issue with a casino we cover? This is the right place to reach us. We read every message that comes in, though we can't respond to all of them individually.

How to reach the team

The quickest way to contact us is by email at [email protected]. Whether it's a general query, a correction request, or feedback on a listed operator, send it our way and we'll do our best to get back to you within a reasonable timeframe. Please note we're an independent comparison site, not a casino operator, so we can't process deposits, withdrawals, or account issues directly — those need to go through the casino's own support channels.

What we can help with

• Review accuracy: If a bonus offer, wagering term, or licensing detail listed for a site like Raging Bull, Uptown Aces, or Ignition has changed, tell us and we'll look into it.
• General questions: Not sure how RTP works, what a wagering requirement means, or how withdrawal times vary between payment methods? We can point you toward the right information.
• Site feedback: Broken links, unclear pages, or suggestions for improving how we present our rankings are all welcome.
• Responsible gambling queries: If you or someone you know is struggling with gambling, our Responsible Gambling page lists tools and support services — that's a better starting point than a general enquiry.

What we can't help with

We don't have access to any casino's customer accounts, and we can't intervene in disputes over withdrawals, bonus eligibility, or account verification. Those matters sit entirely with the operator in question and, where applicable, the regulator that licenses it. If you're dealing with a specific casino issue, check that site's own support pages or contact them directly through the channels listed in their terms.

We also can't offer personal financial or legal advice. Online gambling laws vary by state in the US, and eligibility depends on where you're physically located when you play — if you're unsure whether a casino is legally available to you, that's worth confirming with the operator or your state's gaming authority before you sign up.

Before you write in about a specific casino

If your message concerns an offer or bonus term, it helps to check the operator's own terms and conditions page first — bonus percentages, wagering requirements, and expiry dates can change without much notice. For general background on how bonuses, licensing, and payment processing typically work across the sites we cover, our About Us page and Terms and Conditions explain how we research and rank the sites listed on this site.

Response times and what happens next

We aim to acknowledge enquiries as promptly as we can, though response times may vary depending on volume. Straightforward questions and correction requests are usually the quickest to resolve. If we need more detail — for example, a screenshot of an outdated bonus term or a link to where you saw it — we'll ask before we make any changes to a listing.